Boston College

 

STUDENT SUPPORT

There is a huge range of support services and facilities available to you at Boston College and we pride ourselves in providing an outstanding level of support to students.

Welcome

On behalf of the Student Services Team, I would like to introduce you to the areas of support that are available at Boston College.The College offers a good working environment for both academic and social life. Our support team is dedicated to ensuring that each and every student gains the best experience, and so are here to help you with any question or problem you may have before, during and after your time at College. The exceptional level of service by the team is reflected in the training and qualifications held in their respective areas of expertise and so whatever your need, we will endeavour to support you.

Best wishes,

Rachel Overton

STUDENT SERVICES MANAGER

 

Student support officer

Our Student Support Officer is based on the Rochford campus and works with students across all the College campuses. What ever difficulties you may have, the Student Support Officer will work with you to help remove any barriers to learning and find a positive way forward.

To provide the right type of support the Student Support Officer works with other College professionals such as Counsellors, Inclusive Learning Manager and the Health Adviser.  In some cases contact can be made with external support services such as Social Services, Connexions, Addaction etc.

Each student is treated as an individual and support can be offered in different forms including:

  • Mediation between the student and teaching staff and/or parents
  • Advice and guidance on ways to overcome particular barriers to learning
  • For some students a Behaviour Support Plan/Support Action Plan can be helpful - these are always written with the student and are used by teaching and support staff
  • Regular support sessions to talk through issues and monitor progress
  • Provision of a Learning Support Assistant (LSA).

Whatever difficulties a student may have the Student Support Officer will work with the student to help remove barriers to their learning and find a positive way forward.

Youth worker

If you enjoy taking part in other activities outside of your studies, our Youth Worker delivers a programme of activities and events across the College, promoting the voice of the students and working closely with the Student Union. With a friendly and approachable nature, the Youth Worker will also act as a mentor and is a great point of contact for support. You can also apply for your Student NUS card through the Youth Worker.

Attendance Monitors

Our Attendance Monitors perform checks that ensure full-time and day-release students are attending regularly. This support service can also uncover areas where students require further help from student support staff.

Information officer

Our Information Officers, who are based on our Rochford campus, offer a friendly, approachable and highly professional service to all our clients. They provide information on courses and services available throughout the College and even if, occasionally, they do not know the answer they will know someone who does.

Careers advisor

There are three qualified Careers Advisers at the College, who can be found at both Rochford and De Montfort campuses. They offer free impartial advice and guidance on learning opportunities, re-training, higher education, employment information, career progression, job searching, preparation for interviews and guidance on choosing the right course for you. There are also workshops available to help with CV writing, letters and forms of application and interview skills. The service is available to both students and the general public.

Counsellors

Our professional Counsellors are here to offer a safe and confidential environment for students and staff to talk about any personal issues they wish to talk about. The service is available at the Rochford and De Montfort campuses. All our Counsellors are members of the British Association of Counselling and Psychotherapy (BACP) and work to their ethnic framework.

Inclusive Learning Manager

Boston College is aware that some students may need extra help and support due to having a disability, a learning difficulty or emotional behavioural difficulties.  Our Inclusive Learning Manager can help with things like dyslexia, autism, medical conditions, moving around the College, personal care, special equipment or computer software, behaviour support, trips and visits, work placements and many other aspects of studying in College.  We have a skilled team of over 40 Learning Support Assistants that can support students whilst they are on their courses.

EMA/ALG Administrators

We currently have two EMA Administrators, based on both the De Montfort and Rochford campuses.  Both of the Administrators are here to help with any aspects of the EMA system, including the checking of applications. Please see Money Matters on page 6 for more financial information.

Health Advisor

As a trained nurse, a midwife and a specialist in contraception services, our Health Adviser is available to give advice and support on any health issues you may have, which will be addressed in a completely confidential environment. Based on both Rochford and De Montfort campuses, this is mainly a ‘drop in’ service but appointments can be made for longer consultations.

Page Last Updated : 10/08/2010 13:37:51

The Computing department enjoys high success rates across the curriculum, with all results above National averages, including 100% achievement rate for Level 1 courses and for all Higher Education courses.  Outstanding achievement rates in Computing at Boston College include the results at Level 3 of 96%.  In addition, a large proportion of Level 3 students progress to Higher Education, with most of these staying at Boston College.

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